A Customer that is not a business customer, has the right within a period of 14 calendar days as of it has received the Product to revoke its order without being liable to pay any damages on that account and without having to give any reasons. In order to do so, the Customer has to send an email to the following address: firstname.lastname@example.org
The right to revoke in respect of Products delivered only applies provided the Product is also actually returned within 14 calendar days of the Customer notifying Aspassia Tagliente that it wishes to revoke its order.
The Product revoked must be sent back as new in its original packaging, in perfect condition and accompanied by the original sales invoice (of which the Customer retains one copy). Any returns for which the sender cannot be identified will be refused. After the 14 calendar days, Aspassia Tagliente can no longer accept returns and will return them to the sender.
Returns must be sent to the address below:
Aspassia Tagliente BVBA
The costs and risks involved in returns will be borne by the Customer. Customers may send returns back to us at own cost, with a carrier of choice.
Purchases will be refunded within 14 calendar days of Aspassia Tagliente receiving returns in good time, provided all conditions as specified above have been strictly complied with. Under no circumstances can the amount repaid ever exceed what the Customer actually paid.