PRIVACY POLICY

Last modified: 21 December 2019

Aspassia Tagliente BVBA, a private limited liability company established under the laws of Belgium, having its registered office at Eversestraat 34, 1932 Zaventem, Belgium and registered with the Belgian Crossroads Bank for Enterprises under number 0720.861.339 (“Aspassia Tagliente”) undertakes to protect and respect the privacy of its customers and prospects (“Data Subjects”).

This Privacy Policy (the “Privacy Policy”) is intended to clarify how Aspassia Tagliente processes the personal data of its customers, prospects, or which the Data Subject provides to Aspassia Tagliente (for example by visiting the website www.aspassiatagliente.com (the “Website”).

The Data Subject should read the following carefully to understand how Aspassia Tagliente will use its information.

  1. IDENTITY OF ENTITY PROCESSING DATA (check ig GDPR has a definition of provider)

Lithos Digital provider based in Europe is responsible for the hosting services and the presentation of the Website (the “Provider”). All personal data collected and described below will be stored and processed on the servers of the Provider. The software of the Provider enables Aspassia Tagliente to overview and process all orders. It is the recipient of the Data Subject’s personal data and therefore acts on Aspassia Tagliente’s behalf.

  1. WHICH DATA IS BEING PROCESSED?
  • Online account

When creating a personal account on the Website, the following personal data is being processed:

  • first name,
  • last name,
  • title,
  • e-mail address,
  • login details, and
  • password.

Data Subjects have also the choice to connect through their social media accounts, namely Facebook, Instagram, Google, etc. In that case, Aspassia Tagliente will receive the details of the Data Subject from that service, namely the public profile with name and e-mail address, via the authorization procedures used by the service.

  • E-shop: orders and deliveries

When Data Subjects place an order on the Website, the following personal data is being processed:

  • first name,
  • last name,
  • telephone number,
  • billing and/or delivery address, and
  • payment details.
  • Questions and complaints

When Data Subjects file complaint forms or contact forms on the Website, the following personal data is being processed:

  • first name,
  • last name,
  • e-mail address,
  • complaint, question or message.

The same information is being processed when Data Subjects contact directly Aspassia Tagliente’s customer service department by means of e-mail, telephone or letter.

  • Marketing communication

When Data Subjects subscribe to Aspassia Tagliente’s newsletter, the following personal data is being processed:

  • first name,
  • last name,
  • e-mail address,
  • title,
  • country,
  • zip code, and
  • language.

Moreover, Aspassia Tagliente compiles customized product information based on Data Subject’s information, such as its wish list, previous purchases and orders, and also based on cookies used by the Website.

  • Automatic collection of personal data

Every time Data Subjects visit the Website, Aspassia Tagliente collects information through cookies and other technologies to ensure the optimal functioning of the Website. For more information about this, consult the Cookies Policy.

  1. FOR HOW LONG THE PERSONAL DATA IS RETAINED?

All personal data is collected and stored by the Provider on behalf of Aspassia Tagliente.

All personal data are being stored in the system of the Provider for no longer than necessary to provide the service or for the purposes described above. The personal data collected on the basis of the Data Subject’s consent, will be kept by the Provider for as long as the consent remains valid.

The information sent via the contact form or as part of questions or complaints will be kept for as long as it is necessary to be able to fully answer and process the form or the content of your e-mail.

The information pertaining to purchases and orders is kept for as long as reasonably necessary to execute the orders and to comply with any and all legal obligations (such as accounting and tax obligations) and to resolve disputes or enforce agreements. Therefore, this personal information is retained for the duration of our contractual relationship and for 10 years thereafter.

In all cases, personal data may be retained for a longer period if there is a legal or regulatory reason to do so, or for a shorter period if the Data Subject objects to the processing of its personal data and if there is no longer a legitimate reason to retain them.

  1. WHY THE PERSONAL DATA IS PROCESSED?

Aspassia Tagliente processes the personal data of Data Subjects, in accordance with applicable law, for the following purposes:

  • offering Aspassia Tagliente’s goods to the Data Subjects in a personalized way, for example, Aspassia Tagliente may provide suggestions based on Data Subjects previous searches to enable Data Subjects to identify suitable goods and services quicker;
  • verifying and executing financial transactions related to Data Subjects’ payments, for example when Data Subjects proceeds with an order on the Website;
  • sending marketing communications, in order to keep Data Subjects informed of Aspassia Tagliente’s products;
  • serving advertising to devices; delivering ads based on Data Subjects’ interests ascertained from past searches, visits of subpages and purchases on the Website, and other data obtained through the use of “cookies” placed on the devices;
  • responding to questions and various communications, for example to respond to inquiries submitted via the Contact Us section of the Website;
  • ensuring the security of Data Subjects’ accounts and Aspassia Tagliente’s business, preventing or detecting fraud or abuses of the Website, for example, by requesting verification information in order to reset Data Subject’s account password;
  • improving Aspassia Tagliente’s products and services, for example, by reviewing visits to the Website and its various subpages, demand for specific goods and services;
  • to comply with applicable law, for example, in response to a request from a court or regulatory body, where such request is made in accordance with the law;
  1. WHO MAY ACCESS THE PERSONAL DATA OF DATA SUBJECTS?

Aspassia Tagliente does not share the personal data of Data Subjects with third parties, except with:

  • Aspassia Tagliente’s commercial partners;
  • Public authorities;
  • Aspassia Tagliente’s bank and insurers;
  • Aspassia Tagliente’s legal and professional advisers;
  • The Provider;
  • Aspassia Tagliente’s marketing service providers;
  • Providers such as Google Analytics, that help improve and optimize the Website;
  • Providers of online payment services.
  1. WHICH RIGHTS DATA SUBJECTS HAVE?

Data Subjects benefit from and of all and any rights that are provided in articles 12 to 23 of the General Data Protection Regulation. For the avoidance of doubts, Data Subjects have the following rights:

  • The right to be informed: Data Subjects have the right to obtain easily understandable information, clear and transparent about how Aspassia Tagliente uses its personal data. All this information can be found in this Privacy Policy.
  • The right to access: Data Subjects have the right to access the personal data Aspassia Tagliente holds about them.
  • The right of rectification: Data Subjects have the right to rectify their personal data if they believe it is incorrect, uncompleted or outdated.
  • The right to deletion: Data Subjects have the right to ask for your personal data to be erased or deleted under certain circumstances.
  • The right to object direct marketing: Data Subjects have the right to unsubscribe form direct marketing at any time.
  • The right to withdraw consent: Data Subjects have the right to withdraw consent at any time for data processing based on consent.
  • The right to complain: Data Subjects have the right to contact the data protection authority of their country and start a complaint against data protection and privacy of Aspassia Tagliente.

For all requests regarding the mentioned rights, Data Subjects can send an email to Aspassia Tagliente in which an identity card or other proof of their identity to help avoid unauthorized access by anyone to their information should be included. Aspassia Tagliente will respond as soon as possible.

  1. DATA SECURITY

Aspassia Tagliente has strived to create a secure and reliable website. To prevent from unauthorised, unlawful or accidental access, processing, loss, use and manipulation Aspassia Tagliente has implemented organizational and technical precautions to protect the personal data of Data Subjects.

Nonetheless, Aspassia Tagliente cannot guarantee the confidentiality of the personal data of Data Subjects that Aspassia Tagliente transmits to third parties. Aspassia Tagliente therefore accepts no liability for the disclosure of information.

  1. DECLARATION OF CONSENT

By using the Website, Data Subjects acknowledge that they have read, understood and agreed on the terms of this Privacy Policy and use of their information as indicated above.

This Privacy Policy may change from time to time; any changes made on this Privacy Policy will be published here and brought to the attention of Data Subjects by email, if necessary.

Continued use of the Website following the publication of these changes, implies Data Subjects’ acceptance of these changes.

  1. CONTACT US

Should Data Subjects have any questions, comments or objection regarding the information provided in this Privacy Policy, contact Aspassia Tagliente by email at customer@aspassiatagliente.com.